Last Updated: 10/1/2024

At Empathic Learning Group, your privacy is very important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it. By using our platform, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect the following types of information when you use Empathic Learning Group:

• Personal Information: This includes your name, email address, payment details, and other information you provide when creating an account or making a purchase.
• Usage Data: This includes information about how you use the platform, such as your interaction with courses, IP address, browser type, device information, and website navigation data.
• Cookies: We use cookies and similar tracking technologies to improve your experience on the platform. Cookies help us remember your preferences and customize content.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Process payments and manage your account.
• Communicate with you about updates, new courses, and other relevant information.
• Understand how users interact with our platform and improve functionality.
• Ensure the security of the platform and prevent fraud.

3. Sharing Your Information

We will not sell or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who help us operate the platform (e.g., payment processors, email service providers). These partners are required to handle your data securely.
• Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activity.
• Business Transfers: In the event of a merger, sale, or reorganization of Empathic Learning Group, your information may be transferred to the new owner.

4. Security of Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Data Choices

You have control over your personal information and can:

• Access and Update: You can access and update your account information by logging into your profile.
• Opt-Out of Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email. However, we may still send you important updates related to your account or services.
• Delete Your Account: You can request to delete your account and personal information by contacting us at [email address]. Some data may be retained to comply with legal obligations or for legitimate business purposes.

6. Children's Privacy

Empathic Learning Group is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete that information.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates, and your continued use of the platform after the changes take effect signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at welcome@empathiclearninggroup.com

By using Empathic Learning Group, you agree to this Privacy Policy. Thank you for trusting us with your information!